ANDREW, I have not received any response to my job ticket for almost 2 months. Can you let me know what the problem is?
please help me I'm having problems with the option "position in the theme" of the menus and blocks that is losing its values and showing only "left" and "very top", so the menus and blocks can not be changed. I found a related topic but there is no solution in this link: https://subrion.org/forums/threads/menu-4-2-1-not-showing-after-moving-the-order.3317/#post-14234
Hello, you guys never shipped my products yet you debited my credit card it has been weeks now since I purchased two plugins from your store. I have opened multiple tickets and all I am getting is automated responses. Kindly arrange for the shipment as soon as possible or the refund. Time is a pressing matter in this project. Thanks.
Kickstart template. 2 questions: 1. "Features Section", background image. I want to change picture, but every time I select another and save, old picture appears. I cannot change or delete. I can select to "Use color instead image" only. 2. Photo in "Header/Teaser" section shows small vertical lines, How can I show picture without lines? You can see it here: https://springfieldbahai.org/subrion/ Thanks
Hi, you guys never completed my project and never gave me any updates. Can you refund the $500 that I paid? I asked you millions times and you kept ignoring me! Please arrange the refund. Thanks
Hi Andrew,, I want to create a category for news plugin. How can I do that? Can you help me? Thank you.
Hello! It's possible to implement only as Custom Modification for the News plugin (paid service). If you're interested in this type of service, please submit a ticket in our HelpDesk system -> Custom Modifications dept.
My order was not proceeded very long time maybe more than 2 months. Domain change name. Without acknowledgement or email. Help !!
Please submit a ticket in our HelpDesk system and me or my colleagues will help you asap. You can do it here: http://www.subrion.com/desk
hello, then rename the folder admin, proceeded to show a screen with 404 error and a message in green to confirm the name change , now I can not enter with either the old or the entering , the last character I chose was " &" , the latter did not appear in the address of the browser , and try in various ways, accessed the database but found that change!!! please help!!!!!!!
Hi Andrew, I haven't heard anything regarding my Canada location stuff yet. Any news when this might happen? Thanks, John
