Can't access admin page. Access denied.

Discussion in 'Installation & Upgrades' started by Alfalfa, Oct 24, 2016.

  1. Alfalfa

    Alfalfa New Member

    Hi

    I've just installed Subrion 4.0.5 (Via Installatron), and got a problem. I can't log in at admin page. Always recieve the same message -> Access denied.

    I have changed password, requested new password, but didn't work. I have uninstalled it and reinstalled, and didn't work.
    I can log in at the site (root), and it "realizes" that I'm the Administrator, but not at the admin area (/admin).

    In the database my user exists, and belongs to "administrators" group...

    Any idea?

    Thanks in advance...
  2. Andrew_G.

    Andrew_G. Staff Member

    Hello @Alfalfa ,

    We don't have this issue on our local and real servers. Please submit a ticket in our HelpDesk system (including your FTP / cPanel / DataBase details) so we could investigate the issue asap.

    Thanks for choosing our software products!
  3. Alfalfa

    Alfalfa New Member

    Lots of thanks, Andrew. :)
    I'll visit the HelpDesk....
  4. Andrew_G.

    Andrew_G. Staff Member

  5. rihaankhan

    rihaankhan Banned

    I have changed password, requested new password, but didn't work. I have uninstalled it and reinstalled, and didn't work.
    I can log in at the site (root), and it "realizes" that I'm the Administrator, but not at the admin area (/admin).
    Kodi TutuApp AppValley
    Last edited: Nov 12, 2018
  6. Tarx112

    Tarx112 New Member

    Hello, i have same problem. Its starts today.

    Attached Files:

Share This Page