Cant add photos to albums

Discussion in 'Subrion CMS Plugins Discussion' started by CKENT, Dec 11, 2016.

  1. CKENT

    CKENT New Member

    I have installed the album plugin fine and configured it. The problem is that when trying to add a photo to an album after pressing upload it just goes to a blank page and never gets uploaded. Any help?
  2. Dayir_A.

    Dayir_A. Staff Member

    Hello @CKENT,

    Could you please submit a ticket in our HelpDesk with admin URL of your website and FTP access to your files, as we don't face this issue on our local installations?

    Thanks.
    Andrew_G. likes this.
  3. CKENT

    CKENT New Member

    I just fixed the issue. I had to delete the plugin from my ftp completely, then re-install through the admin from remote. I dont know what was causing it exactly but it works now.
  4. Dayir_A.

    Dayir_A. Staff Member

    Hello @CKENT,

    Glad to see that you've resolved the problem yourself.
    Feel free to ask, if you have any questions or problems.

    Thanks.

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