Piwik plugin not working

Discussion in 'Subrion CMS Plugins Discussion' started by yiannis, May 5, 2016.

  1. yiannis

    yiannis New Member

    antheawalks.com is running on Subrion V 4.05. We installed PIWIK in the folder piwik, entered the code into the piwik plugin and after three days are getting the following message:

    "No data has been recorded yet"

    Why is this not recording anything, we know that the site is getting hits.

    I don't want another badge for this post, I would really like an answer...

    Yiannis
  2. Andrew_G.

    Andrew_G. Staff Member

    Hello @yiannis ,

    We've checked the Piwik plugin on our local and real servers and it works fine.
    I've looked through your website antheawalks.com and there is no Piwik js code there. Have you executed the instructions from 'Description' tab on this page: http://www.subrion.org/plugin/piwik.html ?

    If yes, please submit a ticket in our HelpDesk system and me or my colleagues will help you asap.

    Thanks!

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