Registration Key not working - any suggestions?

Discussion in 'Installation & Upgrades' started by dale_f9543, Oct 9, 2017.

  1. dale_f9543

    dale_f9543 New Member

    New user.
    Got the registration email, but the registration key is not working.
    Without registration it seems I cannot save any page changes.
    Is there a way to request a new key?
    Any other advice?

  2. Vasily_B.

    Vasily_B. Project Manager


    Welcome aboard. Are we talking about your account? I'm a bit confused. If you post here, this means your account has been confirmed and your account is indeed active.
    Or you have this issue on your subrion installation? Please clarify.

  3. dale_f9543

    dale_f9543 New Member

    Thank you for your response.
    Here is a detailed walkthrough of my issue.

    When I modify a page the SAVE button is not working.
    I am logged into my subrion panel
    Click on the Edit icon for the "about" page
    modify text in the page content area
    Click Save
    The page reloads without the new changes. It reverts back to the original content.

    Same thing happens throughout my contect. The SAVE button is not working.

    Any suggestions?

    Thank you,
    Last edited: Oct 10, 2017
  4. Vasily_B.

    Vasily_B. Project Manager

    Hi Dale,

    Please see my reply in another thread. We would need access to your server to check the issue.


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